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STUDENT SATISFACTION SURVEY RESULTS PROFESSIONAL MEDICAL PHYSICIST YEAR 2024

Summary of Student Satisfaction Survey Results


No. Statement Survey Result Average Criteria
Very Good Good Fair Poor
1. Reliability: the ability of lecturers, education staff, and management to provide services 19 3 1 1 3.73 Very Good
2. Daya tanggap (responsiveness): kemauan dari dosen, tenaga kependidikan, dan pengelola dalam membantu mahasiswa dan memberikan jasa dengan cepat 19 3 1 1 3.71 Very Good
3. Assurance: the ability of lecturers, education staff, and management to assure students that services are delivered in accordance with regulations 18 2 2 1 3.65 Very Good
4. Empathy: the willingness/care of lecturers, education staff, and management to give attention to students 19 3 1 1 3.73 Very Good
5. Tangible: penilaian mahasiswa terhadap kecukupan, aksesibilitas, kualitas sarana dan prasarana 20 3 1 0 3.81 Very Good
6. Availability of Student Services 19 3 1 0 3.74 Very Good
7. Teaching and Learning Process 19 2 1 0 3.74 Very Good
Average 3.73 Very Good

Student Satisfaction Survey on Reliability (Reliability)


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Clarity of materials delivered by lecturers 18 2 2 1 23 3.61 Very Good
2. Punctuality of class implementation 21 2 0 0 23 3.91 Very Good
3. Completeness of learning references (handouts, books, modules, slides, etc.) 16 5 1 1 23 3.57 Very Good
4. Alignment of lecturer teaching expertise with their field of expertise 20 1 1 1 23 3.74 Very Good
5. Capability of academic staff to handle student administration 21 2 0 0 23 3.91 Very Good
6. Quality of academic staff services to meet student needs 18 3 1 1 23 3.65 Very Good
7. Clarity of guidelines (curriculum and academic matters) 18 3 2 0 23 3.7 Very Good
Average 3.73 Very Good

Student Satisfaction Survey on Responsiveness (Responsiveness)


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Willingness of lecturers and staff to provide services at any time 17 5 0 1 23 3.65 Very Good
2. Speed of lecturers and staff in responding to student complaints 19 3 1 0 23 3.78 Very Good
3. Speed in providing services 16 4 1 2 23 3.48 Good
4. Professional attitude in providing services 22 0 1 0 23 3.91 Very Good
Average 3.71 Very Good

Student Satisfaction Survey on Assurance (Assurance)


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Academic issues are consulted and handled by academic advisors 17 2 1 3 23 3.43 Good
2. Friendliness and politeness of academic staff in providing services 17 4 2 0 23 3.65 Very Good
3. Transparency and measurability of the assessment system 17 2 3 1 23 3.52 Very Good
4. Academic atmosphere 20 2 1 0 23 3.83 Very Good
5. Sanctions for students who violate regulations are established and apply to all students without exception 20 2 1 0 23 3.83 Very Good
Average 3.65 Very Good

Student Satisfaction Survey on Empathy (Empathy)


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Lecturers' and staff's concern in understanding students' interests and difficulties 19 3 1 0 23 3.78 Very Good
2. Monitoring process of student progress through academic advisors 19 2 2 0 23 3.74 Very Good
3. Willingness of lecturers to help students experiencing academic/course difficulties 21 2 0 0 23 3.91 Very Good
4. The faculty/study program seeks to understand students' interests and talents and develop them 16 4 1 2 23 3.48 Good
Average 3.73 Very Good

Survei Kepuasan Mahasiswa Terhadap (Tangible)


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Neatness and cleanliness of classrooms 20 3 0 0 23 3.87 Very Good
2. Availability of classrooms/laboratories 19 4 0 0 23 3.83 Very Good
3. Availability of learning facilities in classrooms (projector, whiteboard, chairs, desks, etc.) 21 2 0 0 23 3.91 Very Good
4. Availability of reference books in the library/reading room 21 1 1 0 23 3.87 Very Good
5. Availability of worship facilities and clean, well-maintained restrooms 15 7 0 1 23 3.57 Very Good
6. Availability of spacious parking areas 21 0 2 0 23 3.83 Very Good
Average 3.81 Very Good

Student Satisfaction Survey on Availability of Student Services


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Availability of scholarship information 18 4 1 0 23 3.74 Very Good
2. Availability of academic advising services 20 1 2 0 23 3.78 Very Good
3. Availability of consultation services for parents/guardians 21 2 0 0 23 3.91 Very Good
4. Availability of health services 16 4 3 0 23 3.57 Very Good
5. Availability of insurance services for students affected by accidents/incidents 19 2 1 1 23 3.7 Very Good
Average 3.74 Very Good

Student Satisfaction Survey on Teaching and Learning Process


No. Statement Survey Result Jumlah Responden Average Criteria
Very Good Good Fair Poor
1. Delivery of course contract at the beginning of the semester 19 4 0 0 23 3.83 Very Good
2. Delivery of required references at the beginning of the semester 19 2 2 0 23 3.74 Very Good
3. Systematic delivery of course material 22 1 0 0 23 3.96 Very Good
4. Assessment process is discussed with students at the beginning of the semester 18 1 2 2 23 3.52 Very Good
5. Providing illustrations of developments in science and technology as well as case studies 19 2 1 1 23 3.7 Very Good
6. Opportunity to ask questions during or at the end of class 18 3 2 0 23 3.7 Very Good
7. Use of up-to-date media according to course material needs 20 2 1 0 23 3.83 Very Good
8. Assignment of tasks relevant to the course 19 1 1 2 23 3.61 Very Good
9. Conveying moral messages, ethics, and discipline during the learning process 16 3 4 0 23 3.52 Very Good
10. Implementation of group discussions 18 4 1 0 23 3.74 Very Good
11. Alignment of course material with the course plan 19 3 1 0 23 3.78 Very Good
12. Provision of soft skills that support the teaching and learning process 19 3 1 0 23 3.78 Very Good
13. Alignment of exam questions with course material 21 2 0 0 23 3.91 Very Good
14. Opportunity to appeal final course grades 19 3 1 0 23 3.78 Very Good
Average 3.74 Very Good